Have you ever walked into a local business and saw that the employee behind the counter was on a smartphone or surfing on the company computer? I have seen this many times.

As a business owner, my reaction while visiting a local business and experiencing employees who are surfing at work while waiting for the next customer, has been to wonder how managers and owners could engage the behaviour of web surfing to the benefit of the company. I believe I have an answer and it may surprise you. Before I share my theory, I would like to collect local business data. If you are a business owner, please have your employees complete this short 60 second survey. If you are an employee, please help me, help local businesses owners become more effective in the way they engage with you and how you use wifi at work.

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